Frequently Asked Questions

Authentication

Yes! We only sell items authenicated buy our team, and sometimes we get second opinions from other authentications services.

Yes! We only sell items authenicated buy our team, and sometimes we get second opinions from other authenticated services. 

Returns

Once we receive your item, and verify authentication and the item is returned in the same condition a refund is initiated immediately as . All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account.

We accept returns on items that are new and unworn with tags. If you buy a pre-owned item it is final sale.

Selling to Us

Yes we are usually always buying new or used shoes for the right price. 

Shipping

Fast shipping is our priority, we ship usually within 24 hours, or 48 hours at most. Once shipped your item should arrive within 2-5 days, unless you are located outside of the United States then shipping time will very, depending on where you are ordering from.

Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support and we can assist you with the next steps.
Chances of receiving defective item is very rare but it could happen. Please take pictures of a product which shows defect clearly & contact our support to check if it's eligible for replacement.